Privacy policy

Who we are

APW Builders, Inc. is a licensed general contractor (CSLB #643803) operating in Los Angeles County, California. Our office is at 5302 Denny Ave, Suite 102A, North Hollywood, CA 91601. This policy explains what we collect when you use apwbuildersinc.com or respond to one of our advertisements, and what we do with it.

What we collect

When you contact us or submit an enquiry, we collect only what you give us:

• Your name
• Your phone number and email address
• The city or area your property is in
• Details about the project — the type of work, budget range, where your plans stand, and your timeline
• Anything else you choose to write in the message field

Information collected automatically

Like most websites, we collect limited technical information through analytics: pages viewed, approximate location (city level), device and browser type, and how you arrived at the site. We use Google Analytics, loaded through Google Tag Manager, for this. It helps us understand which pages are useful and which advertising is working.

This data is not used to identify you personally, and we do not combine it with the contact details you submit.

Advertising and lead forms

We advertise on Meta platforms (Facebook and Instagram). If you complete a form inside one of those apps, Meta passes us the answers you gave along with the contact details on your Meta profile. Meta's own handling of your data is governed by their privacy policy, not ours.

We may also use cookies and similar technologies for advertising measurement — to understand which advertisements lead to enquiries. You can control cookies through your browser settings, and through your ad preferences on the platform concerned.

How we use it

We use the information you give us to:

• Contact you about your enquiry and discuss your project
• Prepare designs, estimates and proposals you have asked for
• Keep a record of our conversation so you do not have to repeat yourself
• Improve our website and understand which advertising reaches the right people

We do not sell your information

We do not sell, rent or trade your personal information to anyone. We do not share it with other contractors, lead brokers or marketing lists.

The only parties who handle it are the service providers that run this site on our behalf — our website host, our database provider and our email provider — and they may only use it to deliver that service to us.

How long we keep it

We keep enquiry records for as long as needed to serve you and to keep proper business records. If you would like your information removed, write to us and we will delete it, unless we are required to keep it for legal or accounting reasons.

Your choices

You can ask us at any time to tell you what information we hold about you, correct anything inaccurate, or delete it. California residents have these rights under state privacy law, including the right to know what is collected and the right to request deletion. We will not treat you differently for exercising them.

To make a request, contact us using the details below. We may need to verify your identity before acting on it.

Security

Enquiries are transmitted over an encrypted connection and stored in a hosted database with access limited to APW Builders staff. No system is perfectly secure, but we take reasonable measures to protect what you share with us.

Children

This site is intended for adults considering construction work on property they own. We do not knowingly collect information from anyone under 18.

Changes to this policy

If we change how we handle information, we will update this page and the date at the top. Material changes will be reflected here before they take effect.